Hololive Official Card Game - holoca Acrylic Frame #1 vol.2 - TCG Accessories

Returns Policy

Please Read our Returns and Refunds Policy page located HERE

Shipping

Games Realm offers shipping within Australia and Worldwide. Shipping and Site Product pricing is in Australian Dollars.

AUSTRALIA WIDE

Orders are shipped using Australia Post Small to Extra Large flat rate boxes.

For Australian Customers we charge a flat rate fee of $14 for Standard Shipping or $18 for express.

Please note that for larger/heavier orders, we may contact you for additional charges as Shopify does not have an automated system for calculating heavier parcels.

INTERNATIONAL

For International Customers, shipping will be calculated during checkout. All shipments will receive a tracking number. Please contact chat support should you want to know potential upcharges to shipping if you're wanting to order/preorder cases or high volume of bulkier products.

Please note that neither Games Realm nor Shopify charge import/duty tax or VAT. These charges will be incurred by customers once your orders reach customs in your respective country. Customers are responsible for all import/duty and/or VAT charges. If products are left unpaid/unattended and returned to Games Realm by customs, it shall be re-inventoried and sold again without a refund to the original customer.

If your country does not show up during checkout, please contact our chat support letting us know and we will include it as quickly as possible.